FAQ
How Do I Place An Order?
To place an order:
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Email me at the address below:
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rockhavenjewelry@gmail.com for jewelry
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colleenscandlecreations@gmail.com for candles
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Include the name of item and quantity you would like to buy.
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I will email you an invoice
Payment and Shipping
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Once you receive the invoice pay me through Paypal using this link below:
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The item of your choice will be mailed to you 3 days after payment is received in my Paypal account.
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Shipping should take 3-5days
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Secure Ordering & Payment Options
All payments will be received through Paypal search for Colleen Stenson.
Returns & Refunds
If for any reason you decided to cancel your purchase I will be happy to refund your money. However, before you receive your refund:
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Item must be received by me the seller.
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Buyer pays the shipping cost to return the item.
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The product should be brand new and candles should not have been burned or melted.
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FOURTEEN (14) days after the buyer receives the product(s) NO refunds or returns will be accepted. In order to process your refund, I must receive your product on or before day fourteen (14) which will begin the refund process on day fifteen (15).
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All refunds will be processed through Paypal.
Privacy Policy
We promise to protect your information and process all payments through Paypal.